ESRI Conservation Program Resources:

Technical Support and Help

Where to go for help, advice and support in Conservation GIS

ECP-CTSP-SCGIS Technical Help Line

ECP collaborates in a full-time email Conservation GIS tech support line, free for all non-profits, at: or Email is the only method to contact this line at present. You can ask questions ranging from basic configuration and software choices up to advanced topics in conservation GIS theory.


Society for Conservation GIS

The Society for Conservation GIS is a membership group of all individuals active in Conservation and GIS, organized as a non-profit professional society to help provide technical support and conferences on Conservation GIS. Base membership is $35/year which gets you into the excellent annual technical conference and onto the mailing list. You can contact them at the interim email address of:


Conservation GIS Listserver

ECP and SCGIS help maintain a conservation GIS discussion group on email which you can subscribe to for free by sending the line:

SUBSCRIBE CONSGIS yourfirstname yourlastname
To the following email address:
Your message should be acknowledged very quickly and you will be asked to confirm that you wish to subscribe. Confirm your subscription request and you will be subscribed. There is no fee for subscription.

To talk to others on the list, send email to:

This is called "sending mail to the list", because you send mail to a single address and LISTSERV makes copies for all the people who have subscribed. The LISTSERV address is like a FAX number, and the list address is like a normal phone line. If you make your FAX call someone's regular phone number by mistake, it will be an unpleasant experience for them but you will probably be excused the first time. If you do it regularly, however, they might get upset and send you a nasty complaint. It is the same with mailing lists, with the difference that you are calling hundreds or thousands of people at the same time, so a lot more people can get annoyed if you use the wrong number or send personal messages.
. . Contributions sent to this list are automatically archived. You can get a list of the available archive files by sending an "INDEX CONSGIS" command to LISTSERV@URIACC.BITNET (or LISTSERV@URIACC.URI.EDU). You can then order these files with a "GET CONSGIS LOGxxxx" command, or using LISTSERV's database search facilities. Send an "INFO DATABASE" command for more information on the latter. Please note that it is presently possible for anybody to determine that you are signed up to the list through the use of the "REVIEW" command, which returns the e-mail address and name of all the subscribers. If you do not want your name to be visible, just issue a "SET CONSGIS CONCEAL" command. More information on LISTSERV commands can be found in the LISTSERV reference card, which you can retrieve by sending an "INFO REFCARD" command to LISTSERV@URIACC.BITNET (or LISTSERV@URIACC.URI.EDU).

Problems or Questions about CONSGIS? send an email request to Dr. Pete August:



ESRI Technical Support

ESRI Direct Technical Support: (USA only): 380 New York Street Redlands, CA 92373, Tel : (909)-793-3774 Fax : (909)-792-0960, Email : For additional support, discussion, and tips, use our 24 Hour Support Services:
ESRI's WWW homepage
Technical Support Services
ArcView-L Discussion List Send E-mail to: with the word "subscribe" in the body
ESRI-L Discussion List Send E-mail to: with the word "subscribe" in the body


ESRI Product Information

ESRI Product info and ordering is at 1-800-GIS-XPRT or by email at Information other users, GIS research, ESRI products, and course schedules is also available in Arcnews, our quarterly newsletter which you can get by contacting Random Mitchell (909-793-2853) or ArcUser is our technical magazine which you can check at or send email to


CTSP Grant Program

The Conservation Technology Support Program (CTSP) is a partnership granting program that donates hardware, software, training, and support to US-based 501(c)(3) organizations in an annual national cycle. Applications are accepted from October to December. Please note that CTSP is a separate program with an annual deadline. a separate application and a long review process, unlike ECP which has no deadlines and uses the application you are now reading. For information on CTSP send email to or check the web site


Compilation & web design: Charles Convis, ESRI Conservation Program, April 2, 1996


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